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PRIVACY POLICY
 

Raw Fresh Pty Ltd

ABN 54 167 061 261

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.rawfresh.com.au (the “Site”).

 

Personal Information We Collect

When you visit the Site, we may collect certain information about you or your business including name, address and contact details. We only ask for personal information if you make a ‘Contact Us’ request, with your knowledge and consent. We only retain collected information for as long as necessary to provide you with a response to your request. 

 

How do we use your personal information?

We use the information obtained to contact you in relation to your request and to communicate with you. We do not share your personal information with any third parties. 


Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

This Policy is effective as of

1st AUGUST 2022

TERMS OF TRADE
 

1. Use of this Document

This document comprises the Merchant Terms of Trade for the purpose of the Horticulture Code of Conduct contained in the Competition and Consumer (Industry Codes – Horticulture) Regulations 2017 (Cth) (Code).

It sets out the general terms upon which the Merchant will trade with Growers in respect of horticultural produce. Terms not defined in this document have the meaning ascribed to them in the Horticulture Produce Agreement (HPA).

For specific arrangements between the Merchant and Grower only please refer to the HPA. Specific terms may refer to pooling of produce, applicable fees and charges for services provided, reporting and payment processes and dispute resolution mechanisms.

2. Horticulture Produce Agreement Prevails

Whilst this document sets out the Merchant's general terms of trade, the Code requires transactions between a Grower

and the Merchant to be conducted pursuant to a HPA. In the event of any inconsistency between this document and the HPA, the HPA prevails to the extent of the inconsistency.

3. Merchant is a Merchant

The Merchant acts as a Merchant and is only prepared to trade as Merchant for the purposes of the Code.

4. Requirements for delivery and quality of Produce

Produce supplied to the Merchant must comply with the following requirements:

a)  prior to delivery, the Grower must provide documentation that is suitable to the Merchant that accurately describes the quantity, variety, size, class, description and characteristics of the Produce, including containers;

b)  the Produce must be fit for human consumption and comply with any statutory regulations or applicable laws including laws or regulations relating to food safety, packaging and/or labelling;

c)  the Grower must have complied with the National Measurement Act 1960 {Cth) and National Trade

Measurement Regulations 2009 {Cth) as amended from time to time with respect to the Produce;

d)  the Produce must be fit for its purpose; and

e)  the Produce must be packed, presented and comply with the following product specifications including quality and shelf life:

(1) the Produce Specification Requirements that the Merchant has provided to the Grower or otherwise agreed in writing with the Grower in accordance with the HPA (if any); or

(2) if there are no requirements agreed pursuant to 4(e){1), the FreshSpecs Produce Specifications.

The Grower must not dispatch Produce to the Merchant that does not comply with the requirements in paragraph 4, has not been solicited by the Merchant and where a HPA has not been accepted by the Grower.

 

5. Circumstances where the Merchant may reject Produce

The Merchant is entitled to reject all or some of the Produce where:

a)  the Grower does not have all right, title and interest in and to the Produce;

b)  the Grower cannot pass title to the Merchant clear of all encumbrances, claims and other adverse interests;

c)  the Grower is not the grower of the Produce; or

d)  the Produce does not comply with paragraphs

4{a) to 4{e) above.

6. Merchant may claim a credit for Produce

The Merchant is also entitled to claim a credit for Produce that it has purchased whether or not it has been on sold to a third party in accordance with the HPA.

 

7. Requirements where produce is rejected

The Merchant may elect to reject Produce before Delivery or no later than one {1) Business Day of "Delivery" occurring for the purposes of the HPA.

The Merchant must within 24 hours give notice to the Grower of the decision to reject Produce and give notice of

the reasons for such rejection within the set Business Day period set out in the Schedule to the relevant HPA after the day that the Merchant elects to reject the Produce. Where Produce is rejected, the Merchant is deemed not to have accepted that Produce, the Grower will retain title and risk in the Produce and the Grower is not entitled to the Purchase Price.

8. Purchase Price and Additional Fees

The Purchase Price for Produce as well as Additional Fees for actions performed by the Merchant for the benefit of the Grower will be set out in the HPA which is required to be accepted in writing by the Grower.

 

9. Payment of Purchase Price and Additional Fees

Payment of the Purchase Price, Agreed Price or any other Additional Fees will be made no later than 20 Business Days from the end of the Week during which Delivery of the relevant Produce is deemed to have been accepted by the Merchant.

For the avoidance of doubt, the Merchant may still elect to charge for the Additional Fees even where the Produce is rejected in accordance with the HPA.

 

10. Independent Legal Advice

The Merchant recommends that Growers seek independent legal advice in relation to the HPA prior to it being entered into between the Merchant and the Grower.

 

11. Changes to Terms of Trade

The Merchant may from time to time amend these Terms of Trade in accordance with the requirements of the Code.

 

12. Grower Acknowledgement

The Grower acknowledges that it must not supply any Produce to the Merchant without having accepted the HPA in writing. Unless a Grower has entered into a HPA with the Merchant, the Merchant will have no obligations of any kind to the Grower in respect of Produce despatched by the Grower to the Merchant.

13. Insurance

The Merchant holds the following insurances for Produce:

Insurer:

Miramar Underwriting

Maximum amount of claims covered by Insurance:

$35,000.00

Defined events covered by Insurance:

Insurance covers fire, theft, accidental damage

(other than deterioration of stock)

Email

Address

Stand 126, 127 & 128, B Shed

SYDNEY MARKETS

HOMEBUSH NSW 2129

Phone

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